Food Service Worker- 40 Hour Patient Tray Passer

Site: Brigham and Women's Faulkner Hospital, Inc.

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our missionfrom doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds to apply.

Job Summary

Schedule: SundayTuesday, 6:30 AM 3:00 PM; WednesdayThursday, 7:00 AM 3:30 PM

Summary:

The Food Service Worker performs a variety of tasks related to the safe assembly, delivery, and service of meals for hospital patients, staff, and visitors. This role supports overall food service operations while maintaining a clean and sanitary work environment by HACCP standards.

Essential Functions:

Attend department meetings, in-services, and training sessions as assigned.

Anticipate and respond to customer needs; take appropriate action to resolve issues.

Maintain cleanliness and sanitation of assigned work areas and equipment.

Display a consistently positive and professional attitude.

Adhere to all food safety and HACCP regulations.

Notify supervisor of concerns, discrepancies, or product shortages.

Support department initiatives to improve operations and customer satisfaction.

Perform various duties, including tray line assembly, cafeteria service, food station setup, and patient tray delivery.

Clean workstations, equipment, and floors following each meal service.

Operate dish machines, trash compactors, and perform general cleaning tasks, including mopping.

Prepare additional food items for patient meal service as needed.

Participate in sanitation projects and departmental cleaning assignments.

Assist with onboarding and cross-training of new and existing staff.

Qualifications

EducationHigh School Diploma or Equivalent preferredCan this role accept experience in lieu of a degree?YesLicenses and CredentialsExperienceKnowledge, Skills and Abilities- Staff adheres to all I C.A.R.E. Standards. - Must be able to read menu items in English (exception is the pot-washer position). - Must be able to communicate in English (exception is the pot-washer position). - Must be able to juggle multiple tasks in a fast-paced environment. - Work requires ability to push trucks and carts with food and supplies.

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)

Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Occasionally (3-33%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Occasionally (3-33%)

Reaching Occasionally (3-33%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Brigham and Women's Faulkner Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.